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Hospitality Supervisor
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.Viewing course details for 26/27
Apprenticeship InformationCourse Type
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Type
Full TimeStart Date
VariousEnd Date
VariousStart Date
/Tuition Fee
£999Exam Fee
£999Duration
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Days and Attendance
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About this course
About this apprenticeship
They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.
This Level 3 apprenticeship is wholly work based with additional online learning sessions and delivered through independent study and workplace visits by a Vocational Trainer Coach.
What you Will Learn
- Motivate and lead teams to deliver excellent service aligned with business values, vision and targets
- Monitor performance, procedures and service quality, recommending improvements where needed
- Manage budgets, resources and costs effectively while minimising waste and supporting profitability
- Understand how different departments work together and contribute to wider business objectives
- Ensure teams follow business, brand, safety and operational standards consistently
- Identify and manage risks, solve problems calmly and minimise disruption to service
- Use technology effectively and promote responsible use across hospitality operations
- Plan, organise and resource teams to meet customer demand and business requirements
- Communicate effectively, develop team members, set challenging goals and support their professional growth
- Champion a customer-focused culture, support sales and marketing, lead by example and promote fair, inclusive and professional working practices.
What Next?
On completion of this programme, apprentices will be fully qualified and experienced Hospitality Supervisors. Allowing a successful career in the hospitality industry.
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