Motor Vehicle Autocare Technician – L2 Autocare Technician

An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner.

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Apprenticeship Information

Course Type

Subject Area

Type
Full Time

Start Date
Various

End Date
Various

Start Date
/

Tuition Fee
£999

Exam Fee
£999

Duration

Course Leader
{Name of CL}

Study Mode

Location

Curriculum Area

Attendance Days

Attendance

Days and Attendance

Start Date

About this course

About this apprenticeship

An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.

The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.

Study Level

This is a Level 2 Apprenticeship.

Entry Requirements

Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.

Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment.

What you Will Learn

Tyre legislation
Fundamentals of specific vehicle systems
Health and Safety legislation
Following workplace procedures
Carrying out vehicle safety inspections and routine maintenance
Data protection requirements
Sales principles
Stock procedures
Replacement of components
Using speciality tools and equipment
Identifying correct parts
Communication

Learning & Teaching Methods

The delivery will be a mixture of work-based training and progress assessment mixed with College taught sessions throughout the programme week on Wednesday’s to support the off the job training requirement.

What Next?

Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship.

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